Logistics & Supply Chain Staffing Excellence
A major global logistics and transportation company serving retail and healthcare clients needed to optimize staffing to support rising shipment volumes, digital transformation initiatives, and warehouse automation efforts. The objective was to improve speed-to-hire, workforce quality, and retention while maintaining cost efficiency and meeting corporate diversity requirements.
The Problem
The organization faced mounting operational pressure as shipment volumes increased and supply chain systems became more complex. Existing staffing partners could not scale quickly enough, resulting in hiring delays, high turnover, and rising labor costs—putting both operational performance and customer commitments at risk.
The Challenge
The customer needed a workforce partner that could:
- Source skilled logistics coordinators, drivers, and warehouse associates in a highly competitive labor market.
- Provide IT professionals to support supply chain automation and digital initiatives.
- Reduce turnover while maintaining consistent workforce quality.
- Meet corporate diversity goals by working with a certified minority-owned supplier.
The Solution
HTG Inc., in partnership with Conflux Systems, delivered a scalable staffing program across logistics operations, supply chain IT, and customer support. The solution included:
- Establishing a dedicated logistics recruiting team with regional account management.
- Leveraging onshore and offshore recruiting hubs for continuous sourcing and vetting.
- Implementing performance analytics to track candidate quality, productivity, and retention.
- Expanding diversity participation through minority-owned supplier certification alignment.
The Results
HTG successfully delivered measurable outcomes, including:
- Placement of more than 400 logistics and IT professionals within an eight-month period.
- 42% reduction in time-to-hire compared to previous staffing partners.
- 94% 90-day retention rate across placed candidates.
- 23% overall cost savings versus the incumbent vendor.
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