About HTG · Founded 1996 · Ridgefield, Washington
About HTG. One Accountable Team Across the Technology Lifecycle.
HTG connects managed IT, cybersecurity, infrastructure, procurement, deployment and lifecycle services so the work does not disappear between teams, vendors or locations.
Why HTG Exists
Technology work breaks at the handoffs.
Projects rarely stall because nobody understands the technology. They stall when the job passes between a vendor, a site and an internal team, and the next step belongs to no one.
Vendors
Too many providers, no clear next owner
When several vendors are involved, HTG keeps the next action assigned instead of sending the client back through the same conversation.
Projects
The project is bigger than the hardware
Equipment, licensing, staging, site readiness, installation, testing and documentation need to move as one job.
After go-live
Go-live should not create another handoff
Support ownership, records, follow-up work and eventual refresh or retirement should already be clear when a project closes.
About HTG Inc.
The short version of who we are.
HTG Inc. was founded in 1996 and is headquartered in Ridgefield, Washington. We provide managed IT, cybersecurity, infrastructure, procurement, deployment and lifecycle services, including ITAD, for regional clients and for technology work nationwide.
Operating since 1996
Three decades of business technology work, from the help desk to the loading dock.
Ridgefield, Washington headquarters
Our headquarters and staging warehouse are in Ridgefield, north of Vancouver and Portland.
601 S 74th PlRidgefield, WA 98642
Cross-functional team
Service desk, engineering, project, procurement, warehouse and ITAD people work inside the same company.
Regional accountability, nationwide execution
Ongoing support stays close to home. Deployments, field work and multi-site projects run at client locations across the U.S.
What HTG Does
One team across the technology lifecycle.
Our services fall into four groups. Some clients use one; others connect several when a project runs across them. Each service has its own page with the detail.
Managed IT + Cybersecurity
Day-to-day support for users, devices, Microsoft 365 and vendors through managed IT services, with cybersecurity services covering protection, monitoring and compliance readiness.
Infrastructure + Engineering
Network, cloud and connectivity work through integration and engineering, plus data center projects such as rack builds, migrations and relocations.
Procurement + Field Services
IT procurement, staging and kitting out of our Ridgefield warehouse, then technology deployment and onsite field services at your locations.
Strategy + Lifecycle / ITAD
Roadmaps and planning through technology consulting, refresh planning and asset tracking through lifecycle management, and secure retirement through IT asset disposition.
How HTG Works
Ownership is settled before the work starts.
The same four steps apply whether it's a support agreement, a single-site project or a multi-site rollout.
Clarify the outcome
Understand what needs to change, what is failing, what is approaching a deadline and what the final result should look like.
Define ownership
Identify the people, vendors, systems, dependencies and decisions involved, then make responsibility clear.
Execute and document
Coordinate the work, communicate progress and capture what changed so the next team is not forced to reconstruct the project later.
Support, refresh or retire
Keep ownership clear after implementation, whether the next step is ongoing support, expansion, replacement or secure disposition.
Working Across Third Parties
Some dependencies sit outside HTG. Ownership still needs to be clear.
Carriers, manufacturers, landlords, contractors and software vendors all work to their own schedules. We don't control them. We track each one, name who owns it and tell you early when it puts a date at risk.
Carrier & Circuit Dependencies
Circuit orders, construction and activation dates belong to the carrier. We track them against the project plan and flag a slip as soon as it shows up.
Manufacturer & Distribution
Stock, lead times and shipping sit with the manufacturer or distributor. We confirm them with our technology partners before committing to dates and bring any substitution to you for approval.
Site Readiness
Access, power, cabling and a local contact are confirmed before a technician is dispatched, rather than discovered on arrival.
Support & Security Handoffs
Where another provider supports part of your environment, escalation paths and documentation are agreed up front so issues don't stall between companies.
The People Behind HTG
Different specialties. One team around the work.
HTG's team includes service desk technicians, systems engineers, project managers, procurement and warehouse staff, field resources, asset retirement staff and account executives.
When a job moves from planning to purchasing, or from installation into support, the next person already has the scope. You shouldn't have to explain the project again at every step.
Where HTG Fits
Where HTG fits, and what we settle first.
Not every organization needs every service we offer. If another provider is better suited to the work, we'll tell you.
A good fit when…
- Technology work crosses teams or vendors
- Multiple sites need the same work done the same way
- Internal IT needs another team it can hand work to
- Procurement, deployment and support need to connect
- A project has too many handoffs and no clear owner
What we establish first
- The outcome you need, and by when
- Scope, and who owns each piece
- Dependencies inside and outside HTG
- A realistic timeline
- The escalation path
- What HTG owns and what stays outside our control
Common Questions
Questions about HTG.
What does HTG do?
HTG Inc. provides managed IT, cybersecurity, infrastructure and engineering, IT procurement, technology deployment, field services, technology consulting, lifecycle management and ITAD. Clients can use a single service or combine several when a project spans them.
Where is HTG located?
HTG is headquartered at 601 S 74th Place in Ridgefield, Washington, north of Vancouver and Portland. The main number is 360.567.0869.
How long has HTG been in business?
HTG was founded in 1996, so the company has been working in business technology for three decades.
Does HTG only serve Oregon and Washington?
No. HTG is headquartered in Ridgefield, Washington and supports regional clients as well as nationwide technology work. Ongoing help desk and security support is scoped by location and time zone, while multi-site IT support, deployments, procurement, field services and ITAD can reach client locations across the U.S.
Does HTG provide both managed IT and project services?
Yes. Some clients have HTG run day-to-day IT under a managed or co-managed agreement. Others bring us in for a defined project, such as a network upgrade, office move, data center migration or device refresh. When a client uses both, the project records carry into ongoing support.
What types of organizations does HTG work with?
Businesses and public-sector organizations, including retail, healthcare, manufacturing and logistics, construction, financial services, professional services, hospitality, government and nonprofits. See industries we serve for how the work differs by sector.
Start With the Work
Bring us the technology work that keeps crossing teams, vendors or locations.
Tell us what is delayed, changing, failing or approaching a deadline. HTG will help identify the dependencies, define what we can own and bring in the right team.