Customizing IT Warehousing to Fund IT Staff Augmentation

The Challenge HTG provides warehousing and distribution logistics services for a large hospital in the Pacific Northwest. After a project completion in 2015, excess inventory involving a previous project remained warehoused with HTG. When all projects were complete the customer did not know what to do with some remaining unused IT assets so they enlisted […]

Point of Sale Upgrades

Telecommunications Company Retail Stores Roll-Out This international telecommunications giant required an upgrade for a point of sale phone activation system in 2,200 retail stores located nationwide in all 50 states. The new technology incorporated Ingenico intelligent signature capture devices and new symbol scanners. It was called the Five Minute Activation Project (5MA). Successful implementation would […]

Major Call Center Upgrades

Challenge This international telecommunications company operated 22 call centers across the USA, all of which required an MS Windows XP upgrade. After initial consultation, it was determined that it was more efficient to upgrade the CPUs and monitors at the same time. This meant replacing 17-inch CRTs in small cubicles with flat screen monitors. In […]